For the past three years, Jenniffer has been transforming coffee experiences with innovative mobile applications at Nespresso HQ. She leads strategic initiatives to enhance customer experiences, improve business operations, and drive marketing and customer acquisition through cutting-edge technology. Known for her excellent communication and love of new challenges, she has been dedicated to the digital and mobile tech space since the beginning of her career, and she is committed to continuous learning and industry growth.
Jenniffer will be delivering the session: Key strategies to evolving and improving your products
In this session, Jenniffer is going to talk about:
- Personalised user experience
- Omni channel integrations
- Feedback loops